Gains and losses differ from revenues and expenses in that they are produced by ____________________ activities
Fill in the blank(s) with correct word
peripheral
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Which of the following describes someone with a Type A personality?
a. a person who waits until the last minute before something is due b. a person who stays at work late making sure everyone’s report is perfect c. a person who shows up late every day d. a person who shows up on time every day
Jamal purchased a motorcycle from Getaway Automobiles, and the motorcycle's electric starter began malfunctioning after a week of the motorcycle's purchase. Jamal returned the motorcycle to the store, and the manager assured him that it was only a minor problem that could be fixed easily. In the next two months, Jamal visited the store five times for rectification of the same issue. Finally, he gave up and demanded that he get a cash back for the faulty motorcycle. Under these circumstances, which of the following is most likely to be true?
A. Jamal is entitled to revoke acceptance because he took back the motorcycle after the seller's assurance that the nonconformity would be cured. B. Jamal can revoke his acceptance but is not entitled to damages for breach of warranty. C. Jamal is not entitled to revoke acceptance of the goods because he has used it. D. Jamal cannot revoke his acceptance because the value of the motorcycle is impaired by its use for over two months.
Answer the following statements true (T) or false (F)
1. What may create a “wow” experience for guests on a first visit may be only “as expected” the next time. 2. In the hospitality industry, the people part of the delivery system is the more important component. 3. Every guest experience is unique. 4. The moment of truth can also be referred to as the critical incident.
The lowest contribution margin per scarce resource is the most profitable
Indicate whether the statement is true or false