Describe the value and limitations of emotional intelligence.
What will be an ideal response?
Varies but will include
EI may be more important for long-term success than IQ. EI is related to job
performance and citizenship behaviors. EI has been shown to predict teamwork
effectiveness, but EI has been said to be too vague, as it cannot be measured. Claims
of the value of EI may have been overstated. Meta-analysis has shown a significant but
modest correlation between EI and performance.
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"Many companies today are localizing their products, advertising, promotion, and sales efforts to fit the needs of individual regions, cities, and neighborhoods." This is an example of ________
A) geographic segmentation B) product diversification C) branding D) psychographic segmentation E) demographic segmentation
Managers may be more willing to accept a budget if
a. it is continuous. b. it is imposed. c. it is very hard to attain. d. they can participate in its development.
Overt discrimination by a manager, such as the use of racial slurs, violates the principle of distributive justice.
Answer the following statement true (T) or false (F)
Which of the following requires an individualized acknowledgment message?
a. Initial order from a customer b. Custom order c. Delayed order d. All of the above