What are schemas? Identify four common schemas used by managers.
What will be an ideal response?
Individuals engaging in grouping also use what are referred to as schemas. A schema is a framework embodying descriptions of people, situations, or objects. Like everyone, managers use schemas to make better sense of information. A number of useful schemas for managers are: Person-based. Managers employ a profile schema of the characteristics of good, poor, and outstanding employees. The schema is used to compare present employees and job candidates. Role-based. These are judgments about the roles people play or can play. For example, some managers may perceive that an older employee doesn't have enough energy to travel around the world overseeing various projects. This perception may be erroneous and biased. Certainly not all old people have low energy levels. Self-based. Individuals generalize about their own prowess, competencies, and preferences based on a current or previous experience. Events-based. Managers develop a script or story about the events they are facing.
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