Maria, a team leader, was selected to write a speech for her manager. She wanted to impress the readers and filled the speech with lots of long-winded paragraphs, sentences, and pompous words. What mistake has Maria committed in her writing?
a) Wordiness
b) Jargon
c) Abbreviations
d) Acronyms
ANS: a
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According to the text, which of the following best summarizes Em Griffin’s view of the
wisdom of using guilt to persuade people?
a. Guilt is effective at gaining compliance with a request, but people tend to avoid and devalue those who make them feel guilty. b. Guilt is not very effective at gaining compliance with a request. © 2016 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. c. Guilt is a technique that can unlock the subliminal desires that have been repressed, resulting in low levels of immediate persuasion but higher levels of persuasion over the long-term. d. Guilt operates according to the principle of reciprocity—if you make me feel guilty then I’ll make you feel guilty. e. Guilt is persuasive with some people and not so persuasive with others—the persuader really needs to know the audience before using the guilt appeal.
In a brief essay, discuss how and why the entertainment industry is visibly engaged in CSR. Illustrate your response with specific examples of CSR efforts by individuals and firms in the entertainment industry.
What will be an ideal response?
Which of the following involves a preparation for starting to engage in active listening?
A) Make a commitment to listen. B) Get set physically for listening. C) Screen out distractions. D) All of these choices E) None of these choices
Language needs to be appropriate to a speaker himself or herself, as well as to the audience, topic, and occasion.
Answer the following statement true (T) or false (F)