A busy ICU unit has a high noise level. The charge nurse is frustrated due to the noise level and the inability to focus when entering physicians? orders into the electronic medical record
Which of the following would be an appropriate action by the ICU nurse manager? 1. Decrease the noise level on the unit.
2. Inform other staff they are to lower their voices.
3. Close the doors to the clients? rooms.
4. Arrange an area that is quiet and removed from the nurse?s work area to enter orders.
4
Explanation: 1. The physical environment is stressful. Participative management can reduce job stress. It is
appropriate for the manager to investigate other measures to lower the noise level. It is
inappropriate at times to close doors to the clients? rooms. This does not allow for the nurse to
visualize the client or monitors.
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