As the agreement solidifies from general to specific, the mediator ______.

A. takes a break to rewrite the agreement for the disputants
B. asks questions to help the parties make their agreement for specific
C. sends the ideas to a specialist for legal review
D. takes the agreement to the mediation agency owner for review


B. asks questions to help the parties make their agreement for specific

Communication & Mass Media

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According to the model of accommodation, when people in committed relationships have problems, they are ______.

A. more likely to divest their investment and leave B. seek more attractive accommodations C. more likely to accommodate each other and repair the relationship D. more likely to retreat and recall the good times

Communication & Mass Media

Interpersonal conflict can only lead to negative effects

Indicate whether the statement is true or false

Communication & Mass Media

When a speaker compares an abstract idea to a concrete image, she or he is using the figure of speech known as

a. an inversion. b. a metaphor. c. parallelism. d. personification.

Communication & Mass Media

Dewey's problem-solving process starts with which of the following steps?

a) definition and analysis of the problem and generation of possible solutions b) definition of the problem and generation of possible solutions c) definition and analysis of the problem and establishment of criteria for evaluating solutions d) definition of the problem and identification and evaluation of possible solutions

Communication & Mass Media