Dewey's problem-solving process starts with which of the following steps?
a) definition and analysis of the problem and generation of possible solutions
b) definition of the problem and generation of possible solutions
c) definition and analysis of the problem and establishment of criteria for evaluating solutions
d) definition of the problem and identification and evaluation of possible solutions
Answer: c
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Which of the following opening statements is most likely to increase respondents’ willingness to participate in a phone survey?
a. “How are you today?” b. “I’m calling with a special offer.” c. “I’m calling to ask you to participate in a survey.” d. “I’m not selling anything.” e. I’m calling from the XYZ market research company.
Edward, a cancer patient, was sent an email with an attached document with information about his health insurance. He couldn't find the email in his inbox for quite some time, as he had to go through many emails from various sources
What was the email lost in? a. Clutter b. Scrap c. Spam d. Trash
Listening with empathy involves all of the following except
A) expressing an understanding of what the person means. B) expressing your ability to feel what the other person is feeling. C) trying to see the world as the speaker sees it. D) striving to be objective
The amount of free expression tolerated in the United States is a
continuing source of A.) art B.) tension C.) information D.) pride E.) growth