A partnership can begin with either a(n) ______ or a(n) ______
a. oral agreement; implied agreement
b. oral agreement; false agreement
c. oral agreement; forced agreement
d. implied agreement; default agreement e. implied agreement; loan agreement
a
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Which of the following can soften the bad news when denying a customer request?
A) Making the customer feel guilty about requesting B) Stating that such requests in the future will not be entertained C) Stating that company policy prohibits the request D) Offering an alternative solution to the customer's request E) Asking the customer to read the service guidelines before sending a request in the future
Media mentions and word-of-mouth
A) have generally replaced advertising as the major means of product promotion. B) allow direct marketers to better target specific demographic groups. C) generally only work well in geographic areas underserved by online service providers. D) require a company's sales force to spend more time making cold calls. E) are nonthreatening means by which consumers become aware of their need for products.
The journal entry a company uses to record the issuance of a note for the purpose of converting an existing account payable would be
A) debit Cash; credit Accounts Payable B) debit Accounts, Payable; credit Cash C) debit Cash; credit Notes Payable D) debit Accounts Payable; credit Notes Payable
The conclusion of a response message should A) avoid repeating the information provided or referring to its use
B) include familiar expressions such as "If I may be of further assistance, please don't hesitate to call me." C) provide specifics if further action is required. D) omit the sender's name to avoid legal liability.