Which of the following are all strategies for improving productivity in services?
A) separation, self-service, automation, and scheduling
B) lean production, strategy-driven investments, automation, and process focus
C) reduce inventory, reduce waste, reduce inspection, and reduce rework
D) high interaction, mass customization, service factory, and just-in-time
E) process focus, repetitive focus, product focus, and mass customization focus
A
You might also like to view...
Net income appears in which financial statements?
a. Balance Sheet; b. Income Statement; c. Statement of Owner's Equity; d. A & B; e. B & C.
Restructuring of an organization is an example of a(n) _____.
A. strategic change B. transactional change C. incremental change D. operational change
Which of the following is NOT a tool used to help manage marketing accountability?
A) optimization models B) planning C) interval scales D) CRM software E) forecasting
Retailers generally have a much higher degree of conversion than do manufacturing or professional firms
Indicate whether the statement is true or false