Which statement reveals the most dangerous result of using measured standards as part of the CQI process?
1. A nurse complains, "Collecting this data takes so much time."
2. A radiology technician says, "CQI is lots of work."
3. A nurse manager says, "I'm not going to change this process, because I'd have to change the CQI monitors."
4. The laboratory technician says, "Writing these CQI reports is boring."
3
Rationale 1: Collecting data can take time, especially as staff members are acclimating to new processes. This is not the most dangerous result given.
Rationale 2: The work of CQI should be balanced out by the improvements to care and reduction in waste.
Rationale 3: When innovation is sacrificed because of the work involved in CQI or because variance is discouraged, stagnation occurs. This is the biggest danger of using standardization.
Rationale 4: Boredom is not the biggest danger of using measured standards.
Global Rationale:
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