When the emotion is genuine, but its origin is somewhere other than the employee's immediate context, the employee is practicing ________
A) deep acting
B) good acting
C) surface acting
D) trained acting
Answer: A
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Intergroup conflict describes modes by which two groups adapt to each other and resolve cultural differences.
Answer the following statement true (T) or false (F)
Answer the following statements true (T) or false (F)
1. Communicator credibility is an intrinsic property of the communicator. 2. Speaker expertise has also been referred to as competence and qualifications. 3. When establishing credibility a speaker needs to have only perceived expertise or perceived trustworthiness. 4. A speaker’s educational background, career, and personal experience can all enhance the speaker’s credibility. 5. The use of vocal nonfluencis has little effect on perceptions of speaker credibility.
Joanne was getting frustrated with the Mayor's long-winded answers to her interview
questions. In order to get the more precise answers she anticipated, Joanne could have asked ________ questions instead of ________ questions. Fill in the blanks with correct word
Mark and Seth are learning how to grade speeches as a part of their communication teacher training class. Which of the following criteria should they use to evaluate an informative speech?
A) The conclusion establishes strong credibility. B) The purpose of the speech includes a plan for change. C) The speech includes a call to action. D) The speech must contain visual aids. E) Supporting materials supply evidence that what the speaker is saying is accurate and credible.