Studies of LMX have concluded all but the following ______.
A. empowerment moderates the impact of LMX on job outcomes
B. citizenship behaviors and LMX are positively correlated
C. high-quality leader-member exchanges foster positive job outcomes
D. all employees are in the in-group to some degree
D. all employees are in the in-group to some degree
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Which of the following is a step in the control process?
A. Complete a job redesign. B. Evaluate opportunities. C. Establish standards. D. Implement TQM. E. Compare work units to one another.
Which of the following statements about obtaining commitment is FALSE?
A. Aggressive salespeople control a sales interaction but often fail to gain commitment because they prejudge the customer's needs. B. All prospects expect enough information from the salesperson to enable them to evaluate a good or service properly. C. To obtain commitment in a nonmanipulative manner, salespeople need to let the customer set the pace. D. Attempts to gain commitment must be geared to fit the varying reactions of each buyer. E. Customers dislike salespeople who display confidence in themselves, their products, and the company they represent.
Family members are interdependent, with the actions of an individual family member understood only in relation to all family members and to the functioning of the family as a whole. This is the premise of which theory?
A. social penetration theory B. accommodation theory C. systems theory D. standpoint theory
Which type of support for creativity is described as providing the autonomy and resources employees need to implement their concepts?
What will be an ideal response?