Which of the following statements is not true about communication in the workplace?
A. Communication is a form of social information processing, in which receivers interpret messages by cognitively processing them.
B. Efficient communicators can transmit their message accurately in the least amount of time.
C. The pathway by which a message travels is called the medium.
D. The communication process involves sender, message, and receiver; encoding and decoding; the medium; feedback; and dealing with "noise," or interference.
E. Emails can cut through the misunderstandings that result from misinterpreted phone calls.
E. Emails can cut through the misunderstandings that result from misinterpreted phone calls.
Many managers have discovered that a simple phone call can cut through many layers of misinterpreted emails, which often fail to convey nuances through tone of voice and body language.
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Brenda's team was in the process of clarifying outcomes and deliverables in comparison to the organizational strategy and goals. The project management step they are engaged in is
A. developing a timeline. B. establishing checkpoints. C. defining project objectives and scope. D. determining participants and stakeholders.
The straight-line formula for a linear relationship is y=a + bx
Indicate whether the statement is true or false
Which of the following statements regarding product benefits is most likely true?
A) People do not buy benefits, they buy features. B) A benefit provides the customer with a personal advantage. C) Prospects usually display equal interest in features and benefits. D) Product features and benefits are the same but presented differently to consumers. E) Salespeople should avoid describing features and focus exclusively on product benefits.
Fact Pattern 17-2AEvelyn, who owns and operates Eve's Farm & Garden Company, agrees to sell Hill & Dale Produce, Inc., fifty bushels of apples.Refer to Fact Pattern 17-2A. When bad weather destroys Eve's Garden's apple crop, the obligation to deliver apples to Hill & Dale is
A. breached. B. discharged. C. not affected. D. suspended.