During her presentation about checking and, if necessary, removing lead from the water pipes in district schools,

Patricia talked about how she has taken time to write letters to her state representatives as well as to the school board, newspapers, and the governor. What aspect of speaker credibility is she exhibiting?
a) Competence
b) Character
c) Capability
d) Caring
e) Charisma


ANS: d

Communication & Mass Media

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Demonstrating relevance in a speech involves:

A) ?conveying trustworthiness to the audience. B) ?using personal pronouns and rhetorical questions. C) ?emphasizing a serious physical, economic, or psychological impact of the topic. D) ?sharing personal stories and things that are different from that of the audience's.

Communication & Mass Media

"To persuade my audience that the use of torture is never ethically justifiable" is a specific purpose statement for a persuasive speech on a question of

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

Communication apprehension is also known as stage fright

Indicate whether the statement is true or false

Communication & Mass Media

Joanne is speaking to a corporate symposium to persuade employers to provide health promotion programs for employees

Her research has yielded the following arguments: (1) employee illness results in absenteeism, lost productivity, and increased health care costs; (2) when companies implement health promotion programs, absenteeism goes down, productivity goes up, and health care costs level out; (3) it makes good social and economic sense to establish onsite health and fitness centers for employees; and (4) implementation should include exercise and conditioning, alcohol and drug awareness, stress management, antismoking, and health testing and evaluation. Arrange the topics in the most logical division. Specify the division and explain why you selected it. What will be an ideal response?

Communication & Mass Media