A salesperson would be most likely to use Standard & Poor's during which stage of the personal selling process?
A) preapproach
B) approach
C) sales presentation
D) overcome objections
E) close the sale
A
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The most basic concept test is a ________ test that describes several concepts briefly and asks subjects for an overall evaluation
A) screening B) concept generation C) concept evaluation D) concept development
Northern Company sold goods to Eastern Enterprises for $1,000 on account. Cost of goods sold was $745. Northern uses a perpetual inventory system and special journals. The cost of goods sold is recorded in the ________ column of the sales journal.
A) Accounts Receivable DR, Sales Revenue CR B) Cost of Goods Sold CR, Merchandise Inventory DR C) Cost of Goods Sold DR, Merchandise Inventory CR D) Sales Revenue DR, Accounts Receivable CR
In performance appraisal, the ______ may allow managers to write whatever they want or they may be required to answer questions with a written narrative about the employee’s performance.
A. behaviorally anchored rating scale form B. management by objectives method C. narrative method or form D. critical incidents method
Hardcastle Ltd. had sales of $3,600,000 and net operating income of $900,000. Operating assets during the year averaged $1,500,000. The manager of Hardcastle is considering the purchase of a new machine which is expected to increase average operating assets by 20%. If the new machine is purchased, the company's new return on investment (ROI) would be:
A) 190.5% B) 60.0% C) 200.0% D) 50.0%