Persuasive interviews can sell more than products

Indicate whether the statement is true or false


True

Communication & Mass Media

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“Floor holding” is an example of which nonverbal involvement behavior?

a. engagement b. composure c. immediacy d. expressiveness

Communication & Mass Media

Answer the following statements true (T) or false (F)

1. When describing the consequences of a recommended behavior, it is more effective to focus on the consequences that are more desirable and personally relevant to the message receiver. 2. As compared to one-sided messages, two-sided messages are generally more persuasive. 3. A refutational two-sided message is generally more persuasive than a nonrefutational two-sided message. 4. Because of negativity bias, loss-framed messages are generally more persuasive than gain-framed messages. 5. If a threat is perceived as significant, but the message receivers doubts his or her ability to minimize the threat, he or she is likely to engage in a fear control response.

Communication & Mass Media

Lawanda did not want to change her stance on capital punishment, but Jack's argument did make her think twice about her position. However, instead of being persuaded, Lawanda dismissed the arguments by deeming Jack's facts unreliable

How has Lawanda responded to her own cognitive dissonance in this instance? a. By reinterpreting Jack's message. b. By discrediting Jack and his sources. c. By simply refusing to listen to the remaining points. d. By seeking information from another source.

Communication & Mass Media

Which theoretical approach is best suited to study the stories the families tell?

A. Dialectic Approach B. Systems Theory C. Developmental Theory D. Social Construction Theory

Communication & Mass Media