You are assigned to teach a new software program to Duane, a co-worker who is confident and outgoing. The text recommends that you
A) avoid using dynamic words such as "create" or "challenge."
B) give Duane a set of written instructions, then leave and let him figure the program out on
his own.
C) answer all Duane's questions immediately, even if he jumps way ahead of you.
D) spend almost all of the training time demonstrating the skill while Duane looks over your
shoulder.
E) explain clearly what the costs and consequences will be if Duane works too quickly and
makes mistakes.
E
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At the federal level, consumers are protected from false and misleading advertising by ______.
a. the First Amendment, the Lanham Act, and the rules and regulations of multiple federal agencies b. the Lanham Act and the Food and Drug Administration c. only the First Amendment d. the Lanham Act and the Federal Trade Commission
Celebrities may endorse products they don't actually use
Indicate whether the statement is true or false
______________is a dialogue between points of view where public relations personnel use a variety of techniques to reach and guide their audiences
a) Persuasion b) Influence c) Argument d) Information
Savena needed room to move during her speech, but when she arrived to make her presentation, she learned that she would have to use a microphone affixed to a lectern. What was Savena's mistake?
a. not conducting a pre-speech audience analysis b. not conducting a pre-speech formal demographic analysis c. not conducting a pre-speech situational analysis d. not conducting a pre-speech informal psychological analysis