A patient who is at 14 weeks' gestation is in the clinic for a regular prenatal visit. The patient is accompanied by her mother
The patient's mother states that she is very uncertain about how to be a good grandmother to this baby, due to working full time and being so busy. The patient's mother notes that her own grandmother was retired and was always available when needed by a grandchild. The best response to this concern would be:
1. "Don't worry. You'll be a wonderful grandmother. It will all work out fine."
2. "Grandmothers are supposed to be available. You should retire from your job."
3. "As long as there is another grandmother available, you don't have to worry."
4. "How do you envision your role as grandmother?"
Correct Answer: 4
Rationale 1: Casual and/or false reassurance is not appropriate. Effective therapeutic communication requires supportive, nonjudgmental exploration of the patient's concerns.
Rationale 2: Assignment of guilt is not appropriate. Effective therapeutic communication requires supportive, nonjudgmental exploration of the patient's concerns
Rationale 3: Minimizing a patient's concern is not appropriate. Effective therapeutic communication requires supportive, nonjudgmental exploration of the patient's concerns.
Rationale 4: Supportive, nonjudgmental exploration of the patient's concerns is one component of therapeutic communication and is appropriate.
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