Cindy has a tendency to fill moments of silence with "um's" and "uh's." These meaningless sounds are
A) inflections.
B) vocalized pauses.
C) enunciations.
D) rhetorical pauses.
E) internal transitions.
B
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For many years, legal scholars thought the protections of the First Amendment only applied to __________ expression and didn't include literature or advertising
Fill in the blank with correct word
Servant leadership
A) "leaders are born rather than made" B) "softer" view of leadership C) designed to focus not only on what characteristics the leader needed to possess but also what attributes the followers needed from a leader D) suggested shifts in leadership behavior depending on variables in the group setting E) creating and maintaining policies that offer environmental protection F) entails followers' identification with the leader as well as the leader's ability to communicate emotional involvement with the organization's mission
The theory that corporate images are determined and controlled by the organization AND determined and controlled by the audiences is _______________
Fill in the blank with correct word
Answer the following statement(s) true (T) or false (F)
1. Thomas Paine’s pamphlet Common Sense could be seen as a very early example of public relations. 2. The Keurig 2.0 case study of consumers complaining about being forced to use nothing but official company coffee pods in the coffee maker demonstrates that if a company ignores complaints on social media, they will eventually go away. Responding to the critics would have just prolonged the problem. 3. Telephone companies and electric utilities were among the last businesses to start actively using public relations. 4. Before the 1920s press agents mostly just worked at getting publicity for their clients as opposed to creating an image. 5. Ivy Lee made “spin control” a popular term as early as 1910.