Hannah Spiritway works for a cable TV company in a large city. She handles telephone calls from customers who are having problems with their cable service. Hannah is a(n)

A. technical specialist.
B. sales promotion specialist.
C. customer service rep.
D. order getter.
E. order taker.


Answer: C

Business

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A retail store had goods available for sale during the period of $250,000 at retail and $100,000 at cost. It has ending inventory of $28,500 at retail. What is the estimated cost of goods sold?

A) $71,500 B) $94,300 C) $88,600 D) $82,900

Business

Limited-service retailers, such as specialty stores and first-class department stores, employ salespeople who assist customers in every phase of the shopping process

Indicate whether the statement is true or false

Business

The concept stating that the type and number of stores within any planned center should complement each other as to the quality and variety of their product offerings is _____

a. balanced tenancy b. occupancy certainty c. retail balance d. the one-hundred percent location

Business

The strongest form of brand equity that reflects a commitment to repeat purchases is brand association.

Answer the following statement true (T) or false (F)

Business