The supply of francs is derived from the desire of the Swiss to purchase German goods, make investments in Germany, repay debts to German lenders, and extend transfer payments to German residents.

a. True
b. False


a. True

Business

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Latin American reforms show a broad shift away from the policy of protectionism toward recognition of the benefits of participating fully in the global economy

Indicate whether the statement is true or false

Business

During the days following Superstorm Sandy, telephone and Internet service was poor across a wide area because so many people were trying to get in touch with friends and relatives. Customers of these services soon realized that they should not expect the level of service they were accustomed to prior to the storm. These customers were quite forgiving during this time because they recognized that service performance was being affected by:

A. Derived service expectations B. Implicit service promises C. Predicted service D. Uncontrollable situational factors E. Personal situational factors

Business

When the Dutch company Shell purchases crude oil from Texas, it is engaging in

A. licensing. B. importing. C. free trade. D. exporting. E. dumping.

Business

One of the arguments against using cooperative rewards is they may encourage:

a. Cooperation b. Distrust c. Decreased efforts by poor performers d. Competition between high performers

Business