Shelley's mother has told her that she shouldn't smile so much because people don't take you as seriously if you smile. Shelley's boss has told her she should smile more at the customers because they will be more likely to buy if she's friendly to them. Shelley says she smiles when she feels like it. Which of the following statements might apply to this dilemma?
A. Nonverbal communication is extremely difficult to control.
B. Nonverbal communication is extremely difficult to interpret.
C. People judge credibility partly by how a person smiles.
D. All of the above.
E. None of the above.
D.
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