In conversational analysis methodology, like Staske-Bell's study of mother-daughter talk and intimacy, which of the following is an important aspect of the study?
a. The words used
b. The vocal patterns (pauses, volume, pitch)
c. The nonverbal facial expressions
d. Both a & b
e. Both a & c
d.
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How would you best define the concept of “technological affordance”??
What will be an ideal response?
Market segmentations by gender, age, ethnic background, education, and income are all forms of:
a. demographic segmentation b. geographic segmentation c. VALS typology d. psychographic segmentation
Watzlawick, Beavin, and Jackson's axiom of communication that sheds light on female-male approaches to conversation is
A. "One cannot not communicate." B. "Human communication is both verbal and nonverbal." C. "Communication involves relational and content dimensions." D. "Communication is a unique process of sending and receiving messages."
Which of the following is a suggestion for drawing conclusions about a person based on his or her nonverbal messages?
A. Draw immediate conclusions about nonverbal behaviors. B. Understand the messages come through only one channel of communication C. Accept that your first judgment is most likely correct. D. Interpret your judgments and conclusions against cultural context.