Which one is a strategy that you use to keep confidentiality of data you collected?
a. Use an unstructured interview method, instead of a structured interview method.
b. Bring pens when administering on-site surveys.
c. Ask the client to send out a survey questionnaire.
d. Assign a code to each interviewee and use the code during interviews and recorded
data.
d. Assign a code to each interviewee and use the code during interviews and recorded
data.
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Andrew supervises a customer service unit that receives stress-producing calls from unhappy customers, and turnover has been high lately. Andrew is understanding and patient with the staff, and tells them he knows what they're going through since it wasn't so long ago that he took those calls. According to revised path-goal theory, Andrew is using a(n) ______ leadership style.
A. work facilitation B. interaction facilitation C. supportive D. achievement-oriented E. value-based
The cost of an equivalent unit is equal to:
a. A unit of work in process inventory. b. The amount of cost necessary to start a unit of production into work in process. c. The cost necessary to complete one unit of production. d. A unit of work in process inventory.
Which of the following statements is true regarding leaders and information management.
A. Leaders should always share information with followers as soon as they have it. B. Leaders should keep information to themselves. C. Leaders should deny having information even if they have it. D. Leaders tend to have more access to information than followers.
Prediction is an important component of theory because it allows ______.
A. people to see what the process looks like B. people to think about what will happen in the future C. people to think about what is currently happening D. people to think of what can or cannot be changed