In Chuway v. National Action Financial Services, where Chuway received a letter from debt collector National that requested payment of the amount she owed on a debt, the appeals court held that the debt collector used:

a. inaccurate terms about the balance due, and so violated the FDCPA
b. abusive language in the letter, and so violated the FDCPA
c. technical terms that an ordinary consumer could not understand, a violation of the FDCPA
d. language that was a bit technical, but the meaning was clear to a reasonable person, so there was no violation of the FDCPA
e. none of the other choices


a

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To ensure transfer of training, an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job. Which is NOT a way for trainee employees to manage their new skills and behaviors?

A. Trainees should identify the positive and negative consequences of using their new skills. B. Trainees should practice monitoring their use of the new skills and behaviors. C. Trainees should employ their new skills and behaviors perfectly. D. Trainees should set goals for using skills and behaviors on the job. E. Trainees should set goals for using skills or behaviors on the job.

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The passage of recent federal legislation has assured that privacy will not be threatened by technology advancements

Indicate whether the statement is true or false

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The Six Sigma training level associated with a basic understanding of Six Sigma methodology is?

a. Master Black Belt b. Yellow Belt c. Black Belt d. Green Belt

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The following information was gathered for Company J, a manufacturing company with three departments, A, B, and C:Manufacturing supplies cost is expected to be $300,000. Possible cost drivers are direct labor hours, direct materials cost, and number of units completed and sold. The three departments have varying amounts for these items.  Department ADepartment BDepartment CDirect labor hours 15,000  40,000  45,000 Direct materials cost$500,000 $2,500,000 $2,000,000 # of units expected to be completed and sold 80,000  30,000  40,000 Based on this information, indicate whether each of the following statements is true or false.If number of units completed and sold is selected as the cost driver, the allocation rate for manufacturing supplies cost would be $2 per

unit._____If direct labor hours is selected as the cost driver, the manufacturing supplies cost allocated to Department B would be $100,000._____The manufacturing supplies cost allocated to Department C would be unaffected by the choice of the cost driver._____If the amount of bonuses to department managers is based on income after all expenses, the manager for Department A would prefer that direct materials cost be selected as the cost driver._____If the amount of bonuses to department managers is based on income after all expenses, the manager for Department B would prefer that direct labor hours be selected as the cost driver._____ What will be an ideal response?

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