How well services meet customer expectations is called ____.
A. effectiveness
B. efficiency
C. quality
D. customer satisfaction
Answer: C
You might also like to view...
To prevent its competitors from obtaining sufficient supplies to make their products, Molded Plastics, Inc., uses its market power to increase the prices of those supplies. This is
A. a refusal to deal. B. business judgment. C. predatory bidding. D. predatory pricing.
Tech savvy, digital natives born after 1980 are known as?
A. ?millennials. B. ?gamers. C. ?techies. D. ?social media "stickies." E. ?social gamers.
What is an IRA that does not receive immediate tax deferral benefits since money is contributed post-tax, but allows for the withdrawal of the funds tax-free?
A) Roth IRA B) 401(k) C) Traditional IRA D) Investment Portfolio E) 401b
A typical responsibility matrix will include not only those responsible for a specific task but can also include those who supply support and assistance.
Answer the following statement true (T) or false (F)