Which of the following characteristics does NOT distinguish a team from a group?
a. two or more individuals
b. specific performance objective or recognizable goal to be attained
c. no reliance on others in the accomplishment of tasks
d. coordination of activing among the members of the team is required
c. no reliance on others in the accomplishment of tasks
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Which one of the following groups is considered an internal user of financial statements?
a. A bank reviewing a loan application from a corporation. b. The labor union representing employees of a company that is involved in labor negotiations c. The financial analysts for a brokerage firm who are preparing recommendations for the firm's brokers on companies in a certain industry, d. Factory managers that supervise production line workers.
Service recovery is an umbrella term for systematic efforts by a firm to correct a problem following a service failure and retain a customer's goodwill
Indicate whether the statement is true or false
Advertising is generally more effective than the other promotional mix elements.
Answer the following statement true (T) or false (F)
If a wife inherits a mink coat from her grandmother before her marriage, that mink coat will be considered:
A) a marital asset. B) a separate asset. C) an item of divisible property. D) an item that can be included in community property.