When nonverbal cues conflict with verbal cues, people usually believe the verbal statements.

Answer the following statement true (T) or false (F)


False

Communication & Mass Media

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Zoe is leading a sales team for a jewelry company. The group has attempted to open more stores in shopping malls, but what little stores they have opened have not been very profitable. Zoe decides to request a larger budget to pursue more space in shopping malls. Zoe is demonstrating:

a. Escalation of commitment b. Overconfidence c. Confirmation bias d. Ingroup/outgroup bias

Communication & Mass Media

Maggie, a PR professional with an electronics firm, is often tasked with assessing public opinion about the company’s products, monitoring industry trends, and keeping abreast of current issues. Maggie is currently focused on which role of a PR professional?

a. crisis manager b. strategic advisor c. writer d. marketing communications expert

Communication & Mass Media

CHOOSE ALL THAT APPLY. Which is an indication that culture is embedded within your communication?

a. Wearing “cultural clothes” b. Speaking in a manner that prompts someone to ask, “Are you from the South?” c. Speaking in a language that is not your native language d. When someone says to you, “I love your accent”

Communication & Mass Media

Creative material on the Internet is not subject to copyright protection in any circumstances

a. True b. False

Communication & Mass Media