Smith keeps complaining that Amy, his roommate, is disorganized and leaves her belongings strewn across the room. One day, Amy finds a milk bottle on the floor and yells at Smith. In this scenario, Amy is using a(n) _____.
a. passive communication style
b. aggressive communication style
c. passive-aggressive communication style
d. assertive communication style
b. aggressive communication style
In this scenario, Amy is using the aggressive communication style. An aggressive communication style is attacking another person’s self-concept and/or expressing personal hostility in order to inflict psychological pain. Examples of aggressive communication range from yelling, badgering, and name calling to sarcasm, put-downs, and taunting.
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professionals. Indicate whether the statement is true or false
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A) mediators B) negotiators C) arbitrators D) peacemakers
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A. information overload B. technological malfunctions C. the result of the failure to develop “swift trust” D. project documents which must be shared with all members of the team E. none of the above
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A. to increase what an audience knows about something B. to change the minds of the audience members about an issue or idea C. to clarify an audience's ideas about something D. to improve an audience's understanding of how to use something