The term used to describe the allocation of the cost of an intangible asset to the periods it benefits is

A) depletion.
B) apportionment.
C) amortization.
D) depreciation.


C

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Answer the following statements true (T) or false (F)

1. The administrative theory of management is part of the classical theory. 2. Edward and Tricia solved their conflict by compromising. Each had to give up something they wanted in order to reach a resolution. This is an example of integrative conflict resolution. 3. The classical theory of management focuses on all organizations whereas the behavioral theory focuses on specific types of organizations. 4. Theory X managers assume that people like to work and do not need close supervision.

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Introducing a new product into the market is called ________

A) test marketing B) new product development C) experimenting D) commercialization E) marketing development

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If there is more than one page to a news release, type the word _____ in parentheses at the end of each page but the last one

Fill in the blank(s) with correct word

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Which of these messages most effectively conveys empathy in a bad-news message?

A) You have every right to be disappointed. I am truly sorry that our product failed to perform as expected. B) I am deeply saddened that your service failure disrupted our sale, and we will do everything in our power to improve our future performance. C) We did not intentionally delay the shipment, and we will not accept the disappointment and frustration you have expressed. D) It is with great regret that we must take this step, but you have left us no choice.

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