Which of these messages most effectively conveys empathy in a bad-news message?
A) You have every right to be disappointed. I am truly sorry that our product failed to perform as expected.
B) I am deeply saddened that your service failure disrupted our sale, and we will do everything in our power to improve our future performance.
C) We did not intentionally delay the shipment, and we will not accept the disappointment and frustration you have expressed.
D) It is with great regret that we must take this step, but you have left us no choice.
A
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Use this information to answer the following question. Dec. 1 Inventory 15 units @ $4.00 8 Purchase 60 units @ $4.40 17 Purchase 30 units @ $4.20 25 Purchase 45 units @ $4.80 Total sales 100 units A periodic inventory system is used. Cost of goods sold under FIFO is
A) $429. B) $426. C) $452. D) $237.
Aziz sent all his employees to training on project management. Afterward, Aziz collected data on the time each project took to complete and how much was spent on each project. He compared that data to the same information from before his employees attended training. Aziz was completing a ______ assessment of training.
A. reaction B. learning C. behavior D. results
The stage at which a new product and marketing program are introduced into realistic market settings to evaluate customer acceptance of the product is called marketing strategy
Indicate whether the statement is true or false
The Atkinson model considers which of these benefits is being accrued by the organization if a project is successful?
A) Information quality B) Validity C) Satisfied users D) Increased profits