On the orders of their corporate employer, Della and Efron, employees of Fabulous Fashionista, a clothing store, switch trademarks on clothing that comes into the store to be sold to consumers. This is most likely
A. forgery.
B. larceny.
C. robbery.
D. no crime.
Answer: A
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Little Company uses the cash basis of accounting. Little Company made $28,000 in payments to its suppliers during the year. Little's beginning inventory was $2,000, and its ending inventory was $1,000. In addition, Little had a beginning accounts payable of $7,000 and an ending accounts payable balance of $4,000. What is Little's cost of goods sold under the accrual basis of accounting?
A) $26,000 B) $30,000 C) $32,000 D) $37,000
A mortgage broker earns income based on fees or commissions on the loans they broker
Indicate whether this statement is true or false.
During the ________ stage, the group structure is set, the roles of each member are understood and accepted, and the group focuses its energies and efforts on accomplishing the tasks it has accepted.
A. storming B. norming C. performing D. forming
Kate recently learned to play golf. Last week, she decided to try a new golf course. She signed in to play and was given the keys to an electric golf cart without any instructions on how to operate it. After she drove the cart into a lake, she swore never to play golf again. According to Kate, "There are just too many things you have to know before you can become a real golfer." Two months later, the golf course manager called Kate and asked why she had not returned to play another game. Which service recovery strategy is being used in this example?
A. Make the service fail safe B. Use procedural fairness C. Treat customers proactively D. Learn from lost customers E. Encourage and track complaints