Altering the pitch or tone of one's voices to influence verbal meaning is:
a. inflection
b. pace
c. emphasis
d. phase
A
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Millie wants to verbally show Laura that she’s engaged in her message but does not want to interrupt the flow of conversation. Which active listening strategy should she use?
a. paraphrasing b. dialogue enhancers c. asking questions d. silent listening
Culture exists solely in people's minds
Indicate whether the statement is true or false.
Berger assumes that when strangers meet, their primary concern is to:
A) increase predictability about the behavior of both themselves and others in the interaction. B) predict and act upon the outcome value. C) personalize the situation. D) disclose relatively important aspects of their and the other's personalities.
Credibility refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be.
a. true b. false