A positive result that stems from the use of return on investment (ROI) is that it encourages managers to focus on
A) the relationship among sales, expenses, and investment.
B) cost efficiency.
C) operating asset efficiency.
D) the efficient use of resources in generating income.
E) all of these.
E
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Leo's manager has asked him and his teammates to demonstrate caring towards customers. They are instructed to learn customers' names, and use names while interacting with them
Repeat customers should get special attention, and the team members should remember their preferences and habits. The manager is asking the team to be ________. A) assuring B) candid C) empathetic D) reliable E) responsive
The effectuation process starts with what one has and selects among possible outcomes.
Answer the following statement true (T) or false (F)
Self-interest is the same as selfishness
Indicate whether the statement is true or false
Salespeople serve as personal channels of communication when they deliver a selling message or presentation to a buyer or potential customer.
Answer the following statement true (T) or false (F)