Managers eliminate non-value-adding activities that are not essential to an organization
Indicate whether the statement is true or false
T
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When certain customers made cash payments to reduce their accounts receivable, the bookkeeper embezzled the cash and wrote off the accounts as uncollectible. Which control procedure would most likely prevent this irregularity?
a. segregation of duties b. accounting records c. accounting system d. access controls
______ involves filling job openings with current employees or people the employees know.
A. External recruiting B. Yield ratio C. Internal recruiting D. Labor Market
The most likely reason for salespeople to make follow-up telephone calls to customers is that:
A) follow-up calls are more efficient than e-mails B) sales managers cannot make all the calls themselves C) the customer may place repeat orders during a phone call D) customer service representatives cannot be trusted to make the calls E) the customers are certain to have complaints and issues that need to be addressed
A retailer selling products that are potentially dangerous due to misuse or manufacturer defects should get _____ insurance
a. property damage b. public liability c. product liability d. workers' compensation