Answer the following statements true (T) or false (F)

1. Raised eyebrows are part of the facial expression of happiness.
2. A genuine expression of joy must show in both the eyes and the mouth.
3. Cross-cultural research indicates that the most recognizable facial expression of emotion is that of fear.
4. Research reported in the text shows that individuals from Western Europe have a more favorable impression of posed smiles than individuals from Eastern Europe do.


1. false
2. true
3. false
4. true

Communication & Mass Media

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The moment Rodrigo's professor mentioned that the material covered next was not going to be on the final exam, Rodrigo tuned him out and pulled out his phone to text his friend instead. Which listening barrier may impede this interaction?

a. preoccupation b. defensive listening c. conflicting objectives d. emotional listening

Communication & Mass Media

The best way to pre-test messages is by using a two-step approach

Indicate whether the statement is true or false

Communication & Mass Media

In statistical terms, the words average and median can be used

interchangeably. Indicate whether the statement is true or false

Communication & Mass Media

The __________________  __________________ is the last edited version of a motion picture that will not undergo more cutting.  At this point, composed music can be recorded to match the finalized sequences and the final sound mix is completed.  This term is also used to designate the right of directors or producers to retain control over the state of the final, released version of a movie.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media