Discuss the definition of harassment and why it is considered an important area of responsibility for human resources management.
What will be an ideal response?
Harassment is a form of discrimination in employment that takes the form of unwelcome conduct based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information. Petty slights, annoyances, and isolated incidents (unless extremely serious) will not rise to the level of illegality. Harassment becomes unlawful where (1) enduring the offensive conduct becomes a condition of continued employment or (2) the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive. The HR department is responsible for helping ensure that no one is harassed at work and for keeping records.
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Skills such as customer service skills, listening skills, and verbal communication skills are all considered ____ skills.
A. business B. customer service C. soft D. communication
Which of the following is/are true?
a. Cost is the economic sacrifice made to acquire goods or services b. When the good or service acquired has reliably measurable future benefits to a firm, the cost is an asset. c. When the firm consumes the good or service, the cost is an expense. d. All of the above are true. e. None of the above are true.
From a societal standpoint, the main purpose of a labor relations system is:
A. To equalize the distribution of income across society. B. To ensure public safety, promote worker voice in politics, and reduce income inequalities that create a tax burden. C. To control the actions of employers and employees so that they are clearly acting in the best interests of society. D. To protect the profit maximization goals of business and ensure competition in the marketplace.
Promotion is typically the easiest marketing mix element to change.
Answer the following statement true (T) or false (F)