Ratio analysis is useful only if the ratio states a meaningful relationship between two numbers
Indicate whether the statement is true or false
True
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Answer the following statements true (T) or false (F)
1. The service setting itself does not provide useful information to guests of the organization. 2. Graphics are an important way a service organization is able to communicate information through their service environment. 3. The service environment directly influences the customer’s perception of the quality and value of a service organization. 4. Information embedded in the service environment does not enhance or detract from the customer’s service experience.
List some values characteristic of public service.
What will be an ideal response?
Within an organization, each employee or a group of employees has both upstream suppliers and downstream customers that form:
a. A kanban. b. An interorganizational value chain. c. A balanced scorecard. d. A just-in-time manufacturing system.
This position calls for an individual who shows good judgment and can be ____
A) discreet B) discrete