An ombudsperson is ________
A) a government official appointed to investigate abuses made by public officials
B) a person charged with investigating complaints made by supervisors against employees
C) a community representative responsible for arbitration between two parties
D) a consumer advocate who works at a community center
A
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Which of the following is a criticism of authentic leadership?
A. The practical model has not been validated. B. It does not fully express the need for trustworthy leadership. C. It provides broad guidelines for authentic leadership development. D. It has a moral dimension.
Pulsing means scheduling ads evenly over a given period of time
Indicate whether the statement is true or false
The loan review department of a major regional bank has an exceptionally high turnover of both administrative assistants and analysts. Several analysts have quit within six months of taking the job. As a result, the management of the bank decides to conduct attitude surveys, review customer complaints, and conduct exit interviews to assess the training needs of this department. In this scenario, the management is most likely conducting a(n) _____ analysis to determine training needs.
A. job/task B. organizational C. individual D. productivity
One class of ________ consumer laws, the ________ laws, gives consumers warranty and refund rights on used cars when a material defect can be shown
A) state; fruit-of-the-poisonous-tree B) federal; lemon C) state; lemon D) federal; fruit-of-the-poisonous-tree