According to White, in loosely coupled systems, a major source of looseness ______.
A. is flawed feedback
B. is ignorance as to the use of feedback
C. involves an element of trust when offered by a change agent
D. all of these
D. all of these
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During july and august we have a two day minimum stay at our resort and there is a penalty charge for any cancellation
What will be an ideal response?
You need to write a letter to a customer denying a claim, as the customer is responsible for the problem that she is asking you to fix. In this situation, ________
A) the direct approach is best to buffer the bad news B) the direct approach is preferred so that you get right to the point without introductory pleasantries C) the indirect approach alleviates the need to phrase the bad news tactfully D) the indirect approach can provide introductory information so it can be understood by the reader E) you should always take responsibility for the claim even if you are not to blame in order to maintain the customer's goodwill
If a promissory note is dishonored, the payee should not record interest income
Indicate whether the statement is true or false
A realistic goal is one in which
a. The supervisor believes the employee can be successful b. The employee and the supervisor believe the employee can do it and the resources are made available to the employee c. The employee believes he/she can be successful d. One that is not hard to achieve