Which of the following is true of passive listening?

A. It is appropriate only when you listen for pleasure.
B. It requires a high level of concentration.
C. It is most appropriate in school or in the workplace.
D. It enhances the ability of a listener to retain vital information and signals.


A
Passive listening is appropriate only when you listen for pleasure and when it doesn't matter
whether or not you retain what you hear. Imagine yourself in a comfortable chair reading a
magazine while listening to music.

Business

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Which of the following is a difference between routine claim messages and persuasive claim messages??

A) ?Unlike routine claims, persuasive claims do not use the inductive sequence. B) ?Unlike routine claims, persuasive claims decrease goodwill toward a company. C) ?Unlike routine claims, persuasive claims do not begin with an adjustment request. D) ?Unlike routine claims, persuasive claims are unjustifiable and cannot avoid problems.

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At a project meeting, Raj, an employee at SocioTech Inc, was called on to deliver a presentation without prior notice. Being an experienced speaker, he easily analyzed the request and delivered a simple, yet effective presentation. Which of the following presentation methods did Raj use?

A) ?A manuscript presentation B) ?An extemporaneous presentation C) ?A memorized presentation D) ?An impromptu presentation

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The National Labor Relations Board supervises which type(s) of union elections?

A) Uncontested elections only B) Contested elections only C) Both contested and uncontested elections D) Neither contested nor uncontested elections

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Toll booths on expressways, banks on busy streets, and theme parks are examples of ______ source.

A. finite population B. infinite population C. limited population D. constant population

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