Which of the following is a difference between routine claim messages and persuasive claim messages??
A) ?Unlike routine claims, persuasive claims do not use the inductive sequence.
B) ?Unlike routine claims, persuasive claims decrease goodwill toward a company.
C) ?Unlike routine claims, persuasive claims do not begin with an adjustment request.
D) ?Unlike routine claims, persuasive claims are unjustifiable and cannot avoid problems.
C
You might also like to view...
A bond with a face value of $10,000 has a current price quote of 102.62 . The price in dollars and cents is
a. $10,002.62. b. $10,200.62. c. $10,026.20. d. $10,262.00.
All classes of leadership theories have the same goal of determining ______.
a. what it takes to be an effective leader b. which leadership approach increases productivity the most c. which approach is most generalizable to different organizations d. what followers are looking for in a leader
Requisitions of indirect materials are not recorded on job cost sheets.
Answer the following statement true (T) or false (F)
A buying situation that does not normally require any additional design modifications or contract negotiations is a ________ ________.
Fill in the blank(s) with the appropriate word(s).