Describe the positive and negative aspects of diversity in teams.
What will be an ideal response?
Diversity may enhance team creativity, and this is considered one of the benefits of
having a diverse workforce. Diversity in teams can increase flexibility, creativity, and
problem-solving. A meta-analysis of team diversity and team performance found that
having members with diverse skill sets and backgrounds does appear to enhance team
creativity and innovation. Specifically, differences in functional expertise, education, and
organizational tenure were most related to team performance. A second meta-analysis
found cultural diversity leads to process losses through task conflict. Diversity presents
a challenge to the team leader in that there is a greater need to manage conflict. But it
appears to be worth the effort since process gains are realized through increased
creativity and satisfaction in diverse teams. Effective team leaders credit diversity for
being a key reason for team creative outputs that directly impacts organizational
success.
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A counteroffer:
A. is a mirror-image of the offer. B. is an inquiry into the terms of the offer. C. impliedly rejects an offer. D. does not affect the material terms of the contract.
Which of the following types of advertising will most likely result in an advertising war?
A) covert advertising B) institutional advertising C) informative advertising D) comparative advertising E) reminder advertising
When serving customers, you may use the phrase
a. "That's not my problem." b. "I don't work in this department." c. "Do you have any other questions about the product?" d. All of these choices.
If the cost slope for an activity is $10,000 per week, this means ______.
a. the activity will cost $10,000 for each week that it is accelerated b. the primary firm will pay the contractor $10,000 for each week that the project is completed ahead of schedule c. the contractor will have to pay the primary firm $10,000 for each week beyond the expected date of completion d. the project leader will incur a penalty of $10,000 for each week that the project takes beyond expected date of completion