Compare and contrast a defensive communication climate with a supportive communication climate.
What will be an ideal response?
A defensive climate occurs in response to perceived threats to one’s self-esteem and shifts mental attention away from the message content and team tasks to instead defending oneself and distorting information. In the short term, this decreases team productivity and erodes cohesiveness. In the long term, a defensive climate can led to burnout and turnover. By contrast, a supportive climate emphasizes the content of a message and yields increased cooperation and trust, which is essential for the development of psychological safety. Team members establish and maintain a supportive communication climate through choices of how they structure their communication.
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When is marketing research not needed?
A) The information is already available. B) The timing is wrong. C) Funds are not available. D) Marketing research is always needed. E) A, B and C
Self-leadership can capitalize on the attractiveness of:
a. doing things that we like to do b. personality c. attitudes d. unpleasant work
Which of the following employees performs a support activity in the value chain?
A. Noah is the corporate accountant who manages tax liabilities. B. Nathaniel is in charge of setting up contractual agreements with vendors. C. Nora is a financial analyst who rates and gives investment advice. D. Jackson is involved in the development of technological infrastructure. E. Sofia is a member of the recruitment team.
Ameri-Tex, a textile manufacturer, offered to sell 500 cotton blankets to Pittsburgh Hospital for $10,000 with payment on delivery. Pittsburgh Hospital responded, "accept your offer; full payment due 30 days after delivery." The parties:
a. do not have a contract since the hospital's response was a counteroffer. b. do not have a contract since the acceptance violated the mirror image rule. c. have a contract and in majority of courts, the different terms will cancel each other out. d. have a contract and in majority of courts, the terms of the offeree control.