Influence is an individual?s ability to have an effect on the behavior of another person or

group.

Indicate whether the statement is true or false


FALSE

Communication & Mass Media

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Leaders must help address two sets of needs found in all groups, including

A) task needs and cognitive needs. B) maintenance needs and task needs. C) cognitive needs and emotional needs. D) task needs and psychological needs. E) emotional needs and maintenance needs.

Communication & Mass Media

Social networking is first and foremost about relationships. Which is NOT identified as part of that relationship?

A) people connecting B) people interacting C) people purchasing D) people responding E) people listening

Communication & Mass Media

Listening is not inborn, but rather is a __________ skill

Fill in the blanks with correct word

Communication & Mass Media

Commenting on or asking questions about a person's physical appearance and/or clothing can be risky

Indicate whether this statement is true or false.

Communication & Mass Media