Leaders must help address two sets of needs found in all groups, including

A) task needs and cognitive needs.
B) maintenance needs and task needs.
C) cognitive needs and emotional needs.
D) task needs and psychological needs.
E) emotional needs and maintenance needs.


B

Communication & Mass Media

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Rochelle says, “Victor is so unreasonable about that schedule and letting people have time off.” The mediator says to Victor, “What influences the construction of a schedule? Could you walk me through that process?” The mediator has ______.

A. offered a content paraphrase B. reframed a personality attribution as a chance for situational clarification C. ignored Rochelle’s concerns D. deliberately evaded Rochelle’s point in order to side with Victor

Communication & Mass Media

Adele has conducted an extensive study of the popularity of a television program that is designed to teach children Spanish. Which of the following sets of data could be safely analyzed using parametric statistics?

a. The nationality of the children who regularly watch the program b. The age of the children who regularly watch the program c. The gender of the children who regularly watch the program d. All of the above

Communication & Mass Media

Which steps of the motivated sequence resemble the problem and the solution in a problem?solution speech?

A. attention and visualization B. need and satisfaction C. need and action D. satisfaction and action

Communication & Mass Media

The _____ model of relationship development occurs in ten staircase steps

a. turning point b. relational trajectory c. equity theory d. Knapp’s stage

Communication & Mass Media