In a hospital setting, the lower-level managers carry out operational planning of daily, weekly, and monthly activities. An example of a lower-level manager is:
a. The chief nursing officer
b. A unit supervisor
c. A clinical nurse specialist
d. A case manager
ANS: D
Lower-level managers, such as managers of nursing units, patient care coordinators, charge nurses, team leaders, case managers, and primary care nurses, perform operational planning of daily, weekly, and monthly activities that support the other organizational plans.
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