____ continues to be an important technique for introducing behavioral changes.
a. Hawthorne’s study
b. Development program
c. Training
d. Employee counseling program
d. Employee counseling program
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What is a possible drawback of the avoiding conflict-handling style?
a. The other group members will perceive you as domineering. b. It is likely that you will sidetrack the group. c. The other group members will perceive you as not caring about the outcome. d. It is likely that you will make other group members upset.
Knowing his prospect would be concerned about the possibility of contamination of the foods he was processing with his packing equipment, Alec opened by saying, "To prove to you the conveyer belt lubricant I'm offering you is non-toxic, I'm going to eat a spoon-full right now." This theatrical presentation is an example of:
A. analogy marketing. B. dramatization. C. sample advertising. D. industrial proof. E. competitive advantage.
Most states, as well as the Revised Act, hold that the test for the duty of diligence requires a director or officer to discharge corporate duties:
a. in good faith. b. with a high degree of care. c. without a conflict of interest. d. through a named attorney or legal firm. e. All of these.
The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together. This is an example of job
A. rotation. B. redesign. C. specialization. D. enrichment. E. enlargement.