Which of the following would be classified as a prevention cost on a quality cost report?

A. Cost of field servicing and handling complaints.
B. Test and inspection of incoming materials.
C. Debugging software errors.
D. Quality training.


Answer: D

Business

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Under a ________ new product development approach, company departments work closely together in cross-functional groups, overlapping the steps in the product development process to save time and increase effectiveness

A) cross-sectional B) simultaneous C) sequential D) team-based E) systematic

Business

Which of the following is true about the customer sales force structure?

A) The customer sales force structure is a combination of territorial sales force structure and product sales force structure. B) Each salesperson is assigned to an exclusive geographic area and sells the company's full line of products or services to all customers in that territory. C) Salespersons specialize in only a particular product line as the company produces numerous and complex products. D) Companies using customer sales force structure tend to ignore the importance of long-term relationship building with customers. E) Separate sales forces are set up for different industries, serving current customers versus finding new ones.

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Whereas environmentalists consider whether the marketing system is efficiently serving consumer wants, consumerists are concerned with marketing's effects on the environment and with the environmental costs of serving consumer needs and wants

Indicate whether the statement is true or false

Business

Nouns are the main words in a variety of ______________

a. introductory clauses b. conjunctive adverbs c. noun phrases d. subject lines

Business