If a non-neutral location must be used, the mediator can ______.

A. force the disputants to pay for an expensive hotel room for the mediation session
B. rearrange the furniture so a familiar space is less familiar
C. make everyone stand during the session
D. have the disputants sit back to back


B. rearrange the furniture so a familiar space is less familiar

Communication & Mass Media

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In doing their research for a campaign to increase the number of children under the age of 12 who only ride in the backseat of a car, the communication team discovers that parents who do not currently enforce this guideline have a belief that sitting in the front of the car is just as safe as sitting in the backseat as long as the child is wearing a seatbelt. One persuasive strategy the team might use based on the summative model is?

a. introduce evidence of the dangers of sitting in the front seat to introduce a new belief b. increase awareness of the safety recommendations from the National Highway Safety administration c. use a fear appeal to motivate parents d. target the children to get them to want to sit in the backseat

Communication & Mass Media

"According to The Complete Garden Flower Book:

‘Pinks are crosses of D. caryophylluss (wild carnation) and D. plumarius (cottage pink).' Allwood Brothers nursery in West Suffox, England has bred an enormous range of cultivars that are free-flowing, given the current conditions." This is example of what type of supporting material? A. Hypothetical example B. Brief example C. Extended example D. Analogy

Communication & Mass Media

The organizational consulting approach in which the consultant is the most involved in diagnosing the problem is the

a. purchase approach. b. doctor-patient approach. c. process approach. d. None of the above.

Communication & Mass Media

the full spectrum of transformational leadership can be summarized using four dimensions:

these four dimensions of transformational leadership are often called "the Four I's."

Communication & Mass Media